OverviewThe Clinical Director is responsible for leading the daily clinical functions of the practice. The position provides direction and leadership to ensure Atlantic Eye exceeds expectations in the areas of patient care while improving efficiency. Principle responsibilities include operations, establishing and maintaining clinical standards of care; managing staff and resources, and maintaining compliance with all policies, procedures, and regulations. The Clinical Director facilitates communication, coordination, and collaboration among disciplines regarding the planning and provision of high-quality, cost-effective patient care. Some travel between our Monmouth County locations may be required.
ResponsibilitiesClinical Practice and Leadership
Work with the Clinical Managers in leading the day-to-day operation and coordination of patient care services of each clinic.
Conduct regular meetings with the clinical managerial team with the purpose of improving patient, provider, and staff satisfaction.
Analyze clinical practice and identify opportunities to increase quality, safety, effectiveness, and efficiency.
Assure that patient-centered care is provided within each clinic.
Maintain compliance with all clinical policies, procedures, and regulations.
Responsible for the implementation and training of all new ophthalmic equipment.
Identify and set up service/repair for diagnostic, other clinical equipment.
Oversee clinical ordering, inventory management, along with budgetary responsibility.
Submit reports and complete regulatory documentation as requested.
Other duties as assigned.
Clinical Staff Oversight
Responsible for the recruitment, retention, performance reviews, and professional development related to clinical staff.
Responsible for training all clinical staff.
Responsible for staffing clinics in all locations.
Responsible for reviewing and approving payroll for all clinical staff.
Oversee the completion/ monitoring of staff competencies.
Engage in ongoing feedback on the effectiveness of staff members in their roles.
Fill in as senior technician when staffing is limited.
Personnel Management
Collaborate with other department heads in order to provide service excellence and quality patient care.
Ensures effective verbal and written communication that is respectful of others, individualize, and issue-oriented with staff, patients, colleagues, and other disciplines.
Initiates timely conflict resolution strategies when dealing with staff, patient, and physical problems. Refers and documents significant recurring issues to HR, CEO, and/ or Operations Manager.
Works with accounting to reconcile clinic and contact lens supply orders.
Facilitate meetings with physicians for new ophthalmic products.
Qualifications
Excellent interpersonal communication, problem-solving, and conflict resolution skills.
Possession of analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues.
Ability to train, motivate, and supervise subordinate staff.
Ability to address and manage conflict in a direct and professional manner.
Ability to collaborative relationships with providers.
High emotional intelligence as evidenced by the ability to evaluate/ perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
Education Requirement
Minimum: High School Diploma, Bachelor’s degree preferred.
Minimum of 5 years of experience as COA or COT.
Minimum of 4 years of leadership experience.
Work Schedule8:30-5:00PM Flexibility is key, with occasional availability required on weekends and evenings.
About UsAt Atlantic Eye Physicians, we're not just a team; we're a family dedicated to excellence in eye care. As a leading provider of comprehensive eye health services, we pride ourselves on our commitment to patient-centered care and professional development.
Why Choose Atlantic Eye Physicians?
Compassionate Care: We prioritize patient well-being and lasting relationships.
Leading Technology: Work with cutting-edge equipment and innovative treatments.
Team Collaboration: Join a supportive team of professionals from diverse backgrounds.
Continuous Development: Grow your skills with ongoing training and career advancement opportunities.
Company Benefits
Competitive salary to match experience and contributions
401(K) retirement savings plan with employer match
Comprehensive medical, vision, and dental insurance plans
Paid holidays and vacation days
Employee Discounts
Professional development and career advancement opportunities
Introduction: My name is Pres. Carey Rath, I am a faithful, funny, vast, joyous, lively, brave, glamorous person who loves writing and wants to share my knowledge and understanding with you.
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